HOW TO DONATE CLOTHING
Collect up all your old clothes in a cardboard box
Book a Parcelforce collection date using the form below
The cash from your clothes keeps our work alive
ITEMS OF CLOTHING WE CAN CURRENTLY RECYCLE
Trousers / Jeans
Coats / Jackets
FAQs ABOUT DONATING CLOTHES
Can you collect my clothes?
Yes absolutely. Our partner arranges collection of your clothes using Parcelforce. All you need to do is select your collection date in the form below.
Do I have to package my clothes?
Yes, you need to put all your clothes in a cardboard box, ready for collection by Parcelforce. Ensure your box is sealed with packaging tape so that nothing falls out.
Can you collect on weekends?
Unfortunately not. Our partner uses Parcelforce to collect your items who only offer collections from Monday to Friday, excluding bank holidays.
Can I send you a big box?
Yes, but please ensure your box is no larger than 168cm when you add all three sides together (combined total i.e. length + width + height).
How heavy can my box be?
Your box of clothes must weigh 25kg. Parcelforce will refuse to take it if heavier. You may send us multiple boxes but each box must weigh 25kg.
Can I specify a collection time?
Unfortunately Parcelforce does not offer specific time slots for collection. Collections take place on the date you selected between 9am and 5:30pm.
What do you do with my clothes?
We resell your clothes on sites like eBay to generate income to further our work. Reselling online saves the cost of running physical charity shops.
Can you take torn, worn or damaged clothes?
No. We can only accept clothes that are in good condition without damage. If you send damaged clothes, we will have to dispose of them at cost to our charity.
Can I send clothes to the children you help?
No, we don’t do this as it is damaging to the children’s local economy, and is an expensive administrative and logistical cost to our charity.
Can I send a box weighing less than 25kg?
We pay approximately £10 in postage for each box you send. If we can resell your clothes for more than the cost of the box then we may accept it. Contact us to check.
SUPPORT OUR CHARITY BY DONATING YOUR OLD CLOTHES
Book Your Charity Clothing Collection
Pop your details in the form below to tell us when you want Parcelforce to collect your donated clothing items.