HOW TO DONATE TOYS
Collect up all your old toys in a cardboard box
Book a Parcelforce collection date using the form below
The cash from your toys keeps our work alive
TYPES OF TOYS WE CURRENTLY ACCEPT
FAQs ABOUT DONATING TOYS
Can you collect my toys?
Yes absolutely. Our partner arranges collection of your toys using Parcelforce. All you need to do is select your collection date in the form below.
Do I have to package my toys?
Yes, you need to put all your toys in a cardboard box, ready for collection by Parcelforce. Ensure your box is sealed with packaging tape so that nothing falls out.
Can you collect on weekends?
Unfortunately not. Our partner uses Parcelforce to collect your items who only offer collections from Monday to Friday, excluding bank holidays.
Can I send you a big box?
Yes, but please ensure your box is no larger than 150cm when you add all three sides together (combined total i.e. length + width + height).
How heavy can my box be?
Your box of toys must weigh 25kg. Parcelforce will refuse to take it if heavier. You may send us multiple boxes but each box must weigh 25kg.
Can I specify a collection time?
Unfortunately Parcelforce does not offer specific time slots for collection. Collections take place on the date you selected between 9am and 5:30pm.
What do you do with my toys?
We resell your toys on websites like eBay to generate income to further our work. Reselling online saves the cost of running physical charity shops.
Can you take worn or damaged toys?
No. We can only accept toys that are in good condition without damage. If you send damaged toys, we will have to dispose of them at cost to our charity.
Can I send toys to the children you help?
No, we don’t do this as it is damaging to the children’s local economy, and is an expensive administrative and logistical cost to our charity.
Can I send a box weighing less than 25kg?
We pay approximately £10 in postage for each box you send. If we can resell your toys for more than the cost of the box then we may accept it. Contact us to check.
SUPPORT OUR CHARITY BY DONATING YOUR OLD TOYS
Book Your Charity Toy Collection
Pop your details in the form below to tell us when you want Parcelforce to collect your donated old toys.
We're really sorry but we can't accept any collection requests until further notice. We have been absolutely inundated and need to work through our current backlog. We hope to be able to resume the service soon. Thank you.